Safety Guidelines

<p style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b><u><span style="font-size:16.0pt"><span style="line-height:115%"><span emoji="" segoe="" style="font-family:" ui="">General Platform Safety Guidelines</span></span></span></u></b></span></span></span></p>

<p style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b>Step 1: Review the Pro’s Profile</b></span></span></span></p>

<p style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">A professional's profile helps you make the right hiring decision. Here's what to look for:</span></span></span></p>

<p style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b>Customer Reviews</b></span></span></span></p>

<ul>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b>Verified reviews</b>: From users who hired through our platform</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b>Unverified reviews</b>: Submitted by customers outside the platform</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b>Pro responses</b>: See how the provider handles feedback</span></span></span></span></li>
</ul>

<p style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b>Business Information</b></span></span></span></p>

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<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Description of services</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Photos of past work</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Personal message from the provider</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Links to website or social profiles</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Number of hires via our platform</span></span></span></span></li>
</ul>

<p style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b>Credentials & Badges</b></span></span></span></p>

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<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b>Top Rated</b>: High ratings across multiple verified jobs</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b>License Verified</b>: License confirmed via public record</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b>Background Checked</b>: Screening passed by account holder</span></span></span></span></li>
</ul>

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<p style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b>Step 2: Connect with the Pro</b></span></span></span></p>

<p style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b><span emoji="" segoe="" style="font-family:" ui="">❓</span>Ask Smart Questions</b></span></span></span></p>

<ul>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Can I see samples of similar work?</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Do you have references?</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Will this project require permits?</span></span></span></span></li>
<li style="margin: 0in 0in 8pt;"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Will you subcontract any of the work?</span></span></span></span></li>
</ul>

<p style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">You can also <b>send images</b> or request a quick call or video chat to align expectations.</span></span></span></p>

<p style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b>Research Outside the Platform</b></span></span></span></p>

<p style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Check additional sources like:</span></span></span></p>

<ul>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Better Business Bureau (BBB)</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Google or other review platforms</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Federal Trade Commission’s contractor tips</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Local consumer protection agencies</span></span></span></span></li>
</ul>

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<p style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b>Step 3: Set Clear Expectations</b></span></span></span></p>

<p style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b>Get It in Writing</b></span></span></span></p>

<p style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Create a written agreement including:</span></span></span></p>

<ul>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Project scope</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Start and end dates</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Agreed-upon price</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Payment schedule</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Responsibilities and timelines</span></span></span></span></li>
</ul>

<p style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b>Smart Payment Practices</b></span></span></span></p>

<ul>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Avoid cash, wire transfers, and cashier’s checks</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Use milestone payments for large jobs</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Never pay in full before the job is completed</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Make all payments through our secure platform</span></span></span></span></li>
</ul>

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<p style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b>Step 4: Confirm Insurance, Licenses & Permits</b></span></span></span></p>

<p style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b><span emoji="" segoe="" style="font-family:" ui="">✅</span> Insurance</b></span></span></span></p>

<ul>
<li style="margin: 0in 0in 8pt;"><span style="font-size:12.0pt"><span style="line-height:115%"><span aptos="" style="font-family:">Ask if the provider has liability or workers’ comp insurance</span></span></span></li>
<li style="margin: 0in 0in 8pt;"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Contact your own insurer to understand your coverage</span></span></span></span></li>
</ul>

<p style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b>Licensing & Permits</b></span></span></span></p>

<ul>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b>Occupational License</b> (e.g., electrician, plumber) = skill-qualified</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b>Business License</b> = legal to operate, but not necessarily skilled</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Confirm license status via your state’s database</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Determine whether your project needs city or state permits</span></span></span></span></li>
</ul>

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<p style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b>Stay Safe & Secure</b></span></span></span></p>

<ul>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Keep all communications on-platform</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Be cautious of deals that seem too good to be true</span></span></span></span></li>
<li style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="tab-stops:list .5in"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Report any suspicious behavior to our support team</span></span></span></span></li>
</ul>

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<p style="margin:0in 0in 8pt"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">For more help, contact <b>support@rapidtaskpro.com.</b></span></span></span></p>

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